Refund & Return Policy

Hassle-Free Returns

At Valentina Linens, we want you to love your purchase! You may return unused and unwashed items within 14 days of delivery for a full refund.

How to Return an Item

1. Contact support at info@valentina-linens.com
2. Package items securely
3. Ship to the return address provided

Refunds

• Processed within 5–7 business days
• Shipping fees are non-refundable unless the item was defective
• Refunds issued to the original payment method

Exchanges

• Exchanges for size, color, or design are available if in stock
• Must be requested within 30 days

Note: Please note that customized or personalized products (including any made-to-order, monogrammed, or size-adjusted items) cannot be returned, exchanged, or refunded. These items are made specifically for you and cannot be resold.