Frequently Asked Questions

Shipping & Delivery

Q: How long will my order take to arrive?
A: Orders are processed within 1–2 business days. Standard delivery typically takes 3–7 business days.

Q: Do you offer international shipping?
A: Yes! Shipping rates and delivery times vary by country.

Products & Materials

Q: What materials are your products made from?
A: All Valentina Linens bedding is made from high-quality cotton.

Q: Are your products machine washable?
A: Yes! All items can be machine washed following the care instructions on the label.

Orders & Payments

Q: What payment methods do you accept?
A: We accept credit cards, PayPal, and other major payment options.

Q: Can I modify or cancel my order?
A: Orders can be modified or canceled within 24 hours of placement. Please contact us immediately.

Returns & Exchanges

Q: What is your return policy?
A: Returns are accepted within 30 days for unused and unwashed items. For full details, see our Refund & Return Policy.

Q: How do I return an item?
A: Contact our support team, and we will guide you through the return process.